Contact Freedom Physiotherapy and Wellness Centre
Please contact us if you wish to book an appointment. We look forward to welcoming you to the clinic.
- Little Grove Clinic, La Rue Du Haut, St.Lawrence, Jersey, JE3 1JZ
- +44 1534 888180
- info@freedomphysiowellness.je
Opening Times
Message Us
mick obrien2023-11-14This an excellent practice lead by Laura Cattell and her colleagues there friendly approach and concern for your recovery is exemplary
sonny Teeling2023-11-09Jack and the team worked wonders on my hamstring and ankle issues. The team's expertise and personalised care made a massive difference in my recovery. Not only are they highly skilled, but they're also friendly and welcoming. Highly recommend!
Heather Bugbird2023-10-23Jack is a miracle worker! I went to see him with sciatica pain. The exercises Jack gave me hit the exact spot ever time. It took time and work but I really can’t believe the difference. There were times I honestly couldn’t weight bear on my leg and now I’m back to cycling and swimming. Thank you Jack.
Steve Twyman2023-10-05Laura and her team at Freedom Physiotherapy and wellness center are an amazing team , I have been seeing Laura for the last 7years after having 6major knee surgeries and she has been an rock for my recovery, her general attitude and professionalism is outstanding and I highly recommend. Laura’s team are also excellent and very friendly, The actual premises are very clean tidy and modern which makes you fee very comfortable whilst going through what we all know when recovering from surgery a difficult experience, this makes the hard work much easier to do . I have and will again highly recommend Freedom Physio and wellness center , totally professional and very understanding, 5 Stars all the way Thank you Laura and team ..
Tim Hart2023-09-25Both Laura and Jack were extremely helpful and friendly, clearly explaining every stage of the treatment and rehabilitation.
Tom Le Sueur2023-09-20From the moment I walk through the door I feel really comfortable and genuinely cared for by the team at Freedom. They are very friendly and also so knowledgable. I have been working with Jack with a shoulder injury and i've made so much progress already. It really has transformed the quality of my life significantly in terms of being pain free and mobile enough to live a fulfilling life
Paul Sanderson2023-09-06Simply the best treatment I have had from a physio - ever! That covers a lot of years following rugby injuries and post op rehabilitation.
Samantha Melia2023-08-22After having knee surgery, Laura took charge and put me on the road to recovery, with a stern hand she helped me get rid of the crutches and helped me gain my confidence back to walking and exercising. I thankyou, you are amazing 👏 💖
Louise Howey2023-08-10The staff at Freedom are some of the best, they are knowledgeable, patient, kind and friendly, They explain what they are doing and take the time to listen. I would highly recommend this company.
Laura McEwan2023-08-09What a great experience. From the initial contact all the way to my discharge, Laura and the team were detailed and professional with my rehabilitation. I would definitely recommend them and already have
Settling payments
Freedom Physiotherapy and Wellness Centre is open to all patients whether you are self funding or those who have private medical insurance.
Any patients who are self funding we kindly ask you to settle your bill at the time of your appointment. Any fees not settled at the time of your appointment will incur a fee.
Short Notice Cancellation or Missed Appointment Policy
Our goal is to provide a high quality and effective service in a timely manner. You will be aware that we are a busy clinic with appointments being in high demand. We politely request your give us at least 24 hours notice for appointment re-scheduling so it will allow another client to have treatment sooner. For those wishing to cancel an appointment on a Monday, notification must be given on the previous Friday.
If you do not attend or cancel a pre-booked appointment with less than 24 hours’ notice, we reserve the right to charge you directly a fee of £40. If you are insured, this fee cannot be charged to your insurance company.
Freedom Physiotherapy and Wellness Centre understands that things crop up in people’s lives that are unexpected. While we are truly sympathetic, we as a team, cannot absorb the financial responsibility of last-minute cancellations or missed appointments.
In fairness to all clients, this policy is in effect regardless of the reason for the cancellation
Private Insurance Policy Holders
Freedom Physiotherapy and Wellness Centre has existing contractual agreements with all the major insurance providers.
In order for you to receive treatment with a member of our physiotherapy team we kindly ask you to ensure you have your Provider Membership Number and Individualised Authorisation code when calling the clinic to make your first appointment. Without this information you may be eligible for costs if this information is not obtained prior to your first appointment.
In the majority of cases, or unless you advise us not to, we will send your treatment bills directly to your insurance provider. Therefore it is vitally important you are able to provide us with the above information. It is your responsibility to contact your insurance provider to gain authorisation for the treatment you intend to receive. If you are unable to provide us with this information, we will ask you to settle the bill in clinic and we can then provide you with a receipt so you can then claim this back from the Insurance Provider yourselves.
In the event your private medical insurance prevents you from having your treatment covered, the self funding rate will then be applied.
Any shortfalls or excesses in your policy are your responsibility and Freedom Physiotherapy and Wellness Centre will not be responsible for any charges imposed on you by your insurance company for failure to attend or missed appointments.
If you require our individual authorisation codes, please contact the clinic and we will happily provide you with these details.
